Sometimes a client needs a new time, or you want to spread bookings across minis. Session lets you move a booking to any other available spot, even on a different mini or date.
Move a booking
- Go to Sessions and open the mini session.
- Click the booked spot for the client you want to move.
- In the booking details window, click Actions.
- Select Move booking.
- In Session, choose where you want to move them:
- the same mini session (a different time)
- a different mini session date
- a completely different mini
- In Choose an available spot, select the time you want.
- Click Move booking.
Session will send an email to the client about the change. It is still a good idea to message them directly in case they miss the email.
Notes
- You can only move a client to an available spot.
- Payments, contracts, and questionnaires stay with the booking.
- If you are moving them to a different mini, make sure the new mini has the right contract and questionnaire.