Session gives you ready-to-send emails, but you can tweak the wording so it matches your voice, brand, and process 👌
1. Go to your email settings
- Head to Manage > Emails.
- You’ll see a list of all the Email automation messages Session can send (Booking confirmation, Payment reminder, Session reminder, etc.).
2. Open the email you want to edit
- Click the email name (for example Booking confirmation).
- A panel will open.
3. Edit the content
- Click Edit email message.
- Update the wording to match your tone, add extra info, or include links.
- Click Save when you’re done.
- (Optional) Click Send test email to yourself to preview.
Session will still append the booking details under your message (date/time, location, amount due, etc.), so you don’t have to type those every time.
4. Global vs. session-level emails
The emails in Manage > Emails are global — they apply to all bookings.
For some emails you can set a special version at the session level:
- Booking confirmation
- Session reminder
- Session follow-up
Use that when one session type needs extra instructions (studio, minis, weddings, etc.).