Articles in this section

How to view print orders

When a client orders prints from a gallery, you can see the order details and track its status in Session. Miller’s Professional Imaging prints and ships the order directly to your client.

Find your print orders

  • Go to Galleries > Orders to see print orders across all your galleries.
  • Open an individual gallery and look for the Print orders link on the sidebar to see orders from that gallery.

On the Orders page, filter by date range or status, such as Processing, Shipped, or Cancelled. Click Shop settings to return to your Print Shop settings.

View order details

The order list shows the client, order number, status, submitted and last updated dates, total, and profit. Open an order to see more.

  • Status and tracking. See where the order is in fulfillment and find tracking details when they’re available.
  • Items ordered. See photo thumbnails, sizes, finishes, quantities, and what the client paid for each item.
  • Cost breakdown. Review the order total, tax collected, lab production and shipping costs, and your profit.
  • Order information. See who placed the order, when they placed it, and which shipping method they chose.

How payments work

Clients pay through your connected Stripe account. The total includes prints, shipping, and any applicable tax. The lab portion covers production and shipping, and you keep your markup. The payment also appears with your other Session payments as a print order payment type.

What happens after an order is placed?

Once the client pays, Session sends the order to Miller’s. There’s nothing for you to print or ship. The status updates in Session as Miller’s processes and ships the order.

Was this article helpful?
0 out of 0 found this helpful