Managing Sessions FAQs
Can I stop an in-progress booking?
Yes. Once someone has started booking, we hold spots for 15 minutes. If you want to stop a booking in progress, click...
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How can I show all my minis with one link?
When sharing your mini sessions, you also have the option to publish them on your Booking Site and Bio-Link page. Pub...
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Can I offer multiple packages?
Yes, you can offer multiple packages to your clients during booking with their own fee, description and deliverables.
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Can I reserve mini session spots for friends and family?
You sure can! Before you share your session with the world, click on the spot you want to reserve and tap "reserve." ...
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How do I move a booking to a new time slot?
If you have open spots in your mini session, you can move a booking to a new spot by clicking on the booking you want...
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Can I collect payment outside of Session?
Yes, you can set this up before your clients book, or you can change an individual invoice to be paid outside of Sess...
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What if more than one person tries to book the same spot?
Not to worry, once a client has begun booking, we reserve that spot for up to 15 minutes or until they are done booki...
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When someone has started to book a session but does not finish, how long does that session appear as unavailable in the "Booking..." status?
We hold spots for 15 minutes once someone starts booking. If they do not complete the booking, the spot will open bac...
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How do I issue refunds?
Since session payments go directly to your connected account (Stripe, Square, or PayPal), we do not automatically iss...
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Can I manually book a client?
We don't have a way for you to manually book a client since contracts are required to be signed at the time of bookin...
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Can I get an overview of my bookings to have with me during the shoot?
Yes, you can customize and print what you want to bring with you on the shoot.
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Can I send a contract or questionnaire to a client after a session has been booked?
Yes, you can attach a contract and questionnaire to a booked session.
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How do my clients pay with Venmo?
With your PayPal Business Account connected to Session, you can also accept Venmo as long as your client is on a mobi...
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Can I move a booking?
Yes! From your session page, click on your client's name, then under the Actions dropdown menu, click on "Move Bookin...
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Can I move a client booking from one mini to another?
Not at the moment, but something we will be adding soon. You can contact us, and we would be happy to move a booking ...
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Can I duplicate a mini session?
Yes, you can make a copy of a mini session by going into your Actions menu and clicking "Make a Copy"
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Do I have to remind my clients of their remaining balance before the session day?
No. Session will send out payment reminders days before the session, so you don’t have to deal with the awkward “wher...
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