General FAQs
Do you have an app?
Yes, we have a Session companion mobile app for iOS and Android. Please keep in mind that the companion app is not m...
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Can I block days on my calendar?
Yes, you can block off time on your calendar to prevent clients from booking sessions and submitting inquiries. To do...
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Can I embed Session on my website?
We don't currently support embedding.
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Can I send text reminders to my clients?
We don't currently support text reminders, but it is on our roadmap.
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Can my clients pay using Venmo?
Since PayPal owns Venmo, with PayPal enabled, we can provide a way for your clients to pay with their Venmo app and t...
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Can I set up payment plans for clients?
Yes! When editing your session details, you can allow clients to make partial payments on the remaining balance. You ...
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Can I customize the automatic emails per session type?
Yes, when editing your Session Type, you can customize the "Booking Confirmation" and "Session Reminder" emails near ...
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Can I attach files to my automated emails?
Yes! You can attach files to the Booking Confirmation and Session Reminder email templates. Please note that any fil...
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Can I customize my domain name?
We don't offer custom domain names yet, but something we are looking into!
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Do you integrate with Pixieset?
We don't currently integrate with Pixieset. We have tried multiple times to reach out to their team with no luck. If ...
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How do clients use my coupon code?
Your clients can enter your coupon code during the payment step by clicking the "Have a coupon?" link.
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How do I change the type of PayPal account I have?
To change your Personal account into a Business account: Go to your Paypal Settings. Click Upgrade to a Business acc...
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What currencies do you support?
We support the following currencies: USD CAD EUR GBP AUD MXN NZD R ZAR Kr NOK You can change your currency from you...
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How do I get notified when clients book?
When a client books a session, you will receive an email notification and an in-app notification using our iOS mobile...
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Do you submit earnings to the IRS?
Sessions does not report your earnings to the IRS. That is something that you are responsible for.
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Can I change my Session password?
You can reset your Session password here: https://app.usesession.com/#/forgot-password
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